Last updated: September 2, 2025
1. Introduction
Coral Pottery ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our pottery classes, apply for our artist residency program, or otherwise interact with our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Contact Information: Name, email address, phone number, mailing address
- Booking Information: Workshop preferences, dates, payment information
- Residency Applications: Portfolio submissions, artistic background, references
- Travel Information: Passport details, travel dates (for Koh Mak experiences)
- Emergency Contacts: For safety during workshops and residency programs
- Dietary Requirements: Food allergies and preferences for catered events
2.2 Automatically Collected Information
- IP address and browser information
- Device type and operating system
- Website usage patterns through cookies and analytics
- Location data (with your consent)
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: Processing bookings, organizing workshops, managing residency programs
- Communication: Sending confirmations, updates, and important information about your bookings
- Safety & Security: Emergency contact purposes and ensuring participant safety
- Improvement: Analyzing usage patterns to improve our services and website
- Marketing: Sending newsletters and promotional materials (with your consent)
- Legal Compliance: Meeting legal obligations and protecting our rights
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, booking platforms, email services, analytics providers
- Local Partners: Accommodation providers, transportation services in Koh Mak
- Legal Authorities: When required by law or to protect our rights
- Emergency Services: In case of health or safety emergencies
We do not sell your personal information to third parties.
5. International Data Transfers
As we operate in Thailand and serve international customers, your information may be transferred to and processed in Thailand or other countries where our service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Workshop booking information is typically retained for 3 years, while residency application data may be kept longer for reference purposes.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your information
- Request data portability
- Withdraw consent (where processing is based on consent)
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though this may affect website functionality.
10. Photography and Video Consent
During workshops and residency programs, we may take photographs and videos for promotional purposes. By participating in our programs, you consent to such documentation unless you specifically opt out. Please inform us if you do not wish to be photographed or recorded.
11. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.